Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BMan33
Channel Surfer

Some questions for a new Roku Ultra 4802CA Netflix, power light, rechargeable remote

Hi. Some help would be appreciated. Note very strong internet connection on Roku Ultra

Why is the Netflix app the ONLY app on the Ultra (doesn't buffer on 4K stick) that has given me buffering problems? It gets stuck on loading at 20%. I exit app, go back in and then it works until next time. 

I have the power to go off after 20 minutes of not being used but no way of telling as the light on the unit never goes off. Is that normal for the Ultra? My Roku 3 light would go off after not being used for awhile.

And lastly, why a rechargeable remote that you can't change the battery if it dies? 

Thanks!

Labels (1)
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.