Setup stuck on language screen
I have a brand new Roku Express and it is stuck on the Let’s Get Started screen to select the language. I have tried the plug/unplug, take out/insert batteries steps and it doesn’t work. The re...
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It is Dec 2022 and I am surprised that there isn't an answer here, yet. I am stuck on the bouncing startup screen and I wonder if it is because I have a very old tv. I can't get the remote to communicate yes to the English. Batteries are good and all included wiring was used. I have a Roku Express 4K+ SKU3941R with a Sony TV.
It doesn't seem like the remote is pairing. I press the reset button and it blinks green for a bit, then rapidly blinks and then stops. The streaming player blinks in sets of 3. I will try to set up an account and see if that helps.
Thanks for the post.
Can you please clarify the issue you are experiencing? Are you getting stuck on the bouncing logo screen or the language selection screen? Did you try replacing the batteries in the remote?
With more detailed information, we will be able to assist you further.
Thanks,
Danny
Hi RokuDanny-R,
I pressed the reset button on the streaming player and everything is working now. There is also a hidden reset button where the batteries go on the remote if that doesn't work. Nothing in the setup guide tells you about these!
ttibbs
