Forum Discussion
Update: got it working but I had to literally set the remote 2-3 inches from the front of the receiver for it to work.
- sarpo115 years agoNewbie
I have the same problem...cant even get to the language set up screen...cant get rid of the bouncing Roku screen saver...what to do???
- renojim5 years agoCommunity Streaming Expert
sarpo11, first of all that's nothing like the "same problem". You need to be more specific. What's the "bouncing Roku screensaver"? If you're speaking of the initial startup animation with the jumping/bouncing letters, that's not a screensaver. If you're using your TV's USB port, use the supplied power adapter. Otherwise, start a new thread giving as much detailed information as possible including the Roku model number that's written on it somewhere.
- ttibbs3 years agoBinge Watcher
It is Dec 2022 and I am surprised that there isn't an answer here, yet. I am stuck on the bouncing startup screen and I wonder if it is because I have a very old tv. I can't get the remote to communicate yes to the English. Batteries are good and all included wiring was used. I have a Roku Express 4K+ SKU3941R with a Sony TV.
It doesn't seem like the remote is pairing. I press the reset button and it blinks green for a bit, then rapidly blinks and then stops. The streaming player blinks in sets of 3. I will try to set up an account and see if that helps.
- ttibbs3 years agoBinge Watcher
Hi sarpo11,
I pressed the reset button on the streaming player and everything is working now. There is also a hidden reset button where the batteries go on the remote if that doesn't work. Nothing in the setup guide tells you about these! Good luck!
ttibbs