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Redina
Newbie
‎06-10-2023 01:20 AM

Setup process unsuccessful with Roku Express 4K

I'm having the same issue I have an eating TV and it is not in the drop-down box and it's not available so I cannot go forward in the process of setting this up so does this mean that I'm not able to use my TV with the Roku Express 4K even though I have the HDMI set up and everything is working properly

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RokuTakashi
Community Moderator
Community Moderator
‎06-12-2023 03:56 PM

Re: Setup process unsuccessful with Roku Express 4K

Hi @Redina,

Thank you for letting us know about the issue you have encountered with your Roku device not being able to find your TV. We would be more than happy to assist you. Could you please specify the issue you're running into? Also, what kind of TV do you have?

With more detailed information, we'll be able to better assist. 

All the best,
Kash

Takashi O.
Roku Community Moderator
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