Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setup problems with Roku streambar pro

This is a problem that has been addressed with the newer Roku items before,  but nothing about the streambar pro. You can't get the thing to do the initial update! I hooked it up and used the secret screen over 100 times, and it always gets to about 50% and stops with a code 005. Roku says that it's an issue with your internet connection,  but I even hooked it up to Roku tvs that work perfectly fine, and are younger than the soundbar, but it still won't work. They don't have any phone support,  and so you have trash gear with trash support.  I'm taking the hit and tossing this p.o.s. and buying the Bose .😡

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Setup problems with Roku streambar pro

Before you toss it try connecting to your phone's hotspot just to get through the initial update.  The TV the Streambar is connected to doesn't have anything to do with it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.