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Level 7

Samsung TV HDMI anynet cec issues with Roku

After I install my Roku ultra LT everything seemed to work fine until I power it off. When I come back and power my system back on the sound no longer works properly. The external sound bar can no longer be found. I have a Samsung TV and I use an arc connection for my soundbar which always work before. No issues. But once the Roku devices installed anytime it's powered off. The sound of ice is lost and I have to completely shut power off the whole system unplug it from the wall for which restore sound. What is the issue or what is the fix? Thanks in advance


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Community Streaming Expert

Re: Samsung TV HDMI anynet cec issues with Roku


The power-savings feature introduced by Roku OS 11.5 to some Roku devices may cause some some unwanted HDMI related issues.

First thing, just press the Home button on the Roku Remote to wake up the Ultra LT and see if that resolves it.

If not, then try disabling the Power Saving feature. Settings/System/Power/Auto-Power Savings/20-mins [Disable]


Just for clarity, there is no powering down the Roku device.  You press the Home button when you are finished streaming and the Roku device should enter a sleep mode after some time of inactivity.  You then press the Home button when you want to wake the Roku and begin streaming again.

If you are just pressing the Power button on the Roku remote, you are just powering down the TV. (Power and volume buttons are TV controls and do not affect the Roku device).  If you are doing this, then the Roku continues to stream in background until the Power Savings feature (if enabled) is kicking in.  When this occurs, some have reported difficulty with either video or audio signals lost and regaining connection, requiring a System Restart/reboot of the Roku device to re-establish the HDMI handshake.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
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