Thanks, tried that, reset and tried again. Depending on the email address it either won't send or ignores the the device activation. This seems to be such a common problem you would have thought customer support would have a solution, but support seems more or less non-existent. Think it is going back to the shop.
when I tried all my regular server email accts and never did get nothing, I decided to try the gmail one that I made on google.com..... and then once changing it on the tv setting it up to gmail acct I got the activate code in no time.
when I tried all my regular server email accts and never did get nothing, I decided to try the gmail one that I made on google.com..... and then once changing it on the tv setting it up to gmail acct I got the activate code in no time I think gmail is for some reason the only one it will send the code to.
Why does Roku not support their product? Been trying for days to activate and wait for a email which never shows up. Your support page has thousands of users asking the same question.
Activation does not work….
Can you help me?
Robert, I suggest getting a gmail or other major current domain account. Roku is not much help on this issue. You can change email later once you activate the device
Thanks for the post and providing us with your information.
I have passed along your information to our Support team. They will follow up and assist you.
Thanks for the post.
If you are having an issue with activating your Roku device and are not receiving an activation email, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.
I wonder when I go try. again should I back it up with my Yahoo mail account and make super sure the Fiber Optics a fiirree!!?!?!
I know that no matter what I tried, until I used a gmail acct I never did get the activation link. Once I used a old gmail acct I had then I got email within 2 minutes.
I have done all of the troubleshooting steps multiple times. Serial number JF3049245969. Roku will not send the activation link so I can get going. I have used it on other roku devices. I have tried different email, factory reset.. etc.. I tried last night and never received an email. Please help!
Mine is the same