Roku setup

[M2k]

Connected 3rd Streaming stick,  2 are working just fine on the 3rd getting error 022  "wireless receiver not detected " . Tried on the other TV's that are working fine and getting  the same error. 

[renojim]

The wireless receiver is embedded in the USB cable.  It's possible that it's bad.  Are all the sticks identical?  Try swapping the USB cable from a working stick with the one that's not working.

[M2k]

 Thank you for contacting me - Yes,  I connected the wireless receiver from the other tv and it worked fine,  so that wireless receiver with this packaging is no good,  now how would I get a replacement from Roku , I bought this on Ebay and tried to get it going the same day that was delivered 

[renojim]

What's the model number written on the stick or displayed under Settings->System->About?  Unless the stick is still under warranty, it's probably not worth buying a new cable and it may not be available anymore depending on the model.

If the stick was advertised as working on ebay, you might try to get a refund.

[M2k]

It's a streaming stick 3820r, it was brand new sealed when i got it so I can't blame the seller,  how would he know it was defective. 

[makaiguy]

4K Streaming Sticks 3820/3821 were supplied with the WR002 AWR. It connects to the Roku via a USB micro connector. A replacement WR002 is available from Roku for about $20: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver-streaming-st...

The US warranty on Roku streamers is 12 months (I don't know what it is in other regions).

Warranty claim instructions: https://support.roku.com/article/208757058.  

[M2k]

Thank you for the reply, $20 is a lot i only paid $30 for everything , will have to think about it , might contact Roku, see if they can do something.