Help

Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ASant
Channel Surfer
‎08-13-2023 12:24 PM

Roku stick needs to be reset every time I power up my tv

Jump to solution

My streaming stick was set up and worked fine.  Then after turning off the tv, I turned it back on some time later, and the Roku will not power up.  If I reset (Unplug-then-replug) the power wire, the stick works as it should.  After the TV is turned off then powered up minutes later, the problem repeats.

0 Kudos
1 Solution

Accepted Solutions
makaiguy
Community Streaming Expert
‎08-13-2023 12:37 PM

Re: Roku stick needs to be reset every time I power up my tv

Jump to solution

@ASant-

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

More info on this setting:  https://support.roku.com/article/6306527767575

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

View solution in original post

3 REPLIES 3
makaiguy
Community Streaming Expert
‎08-13-2023 12:37 PM

Re: Roku stick needs to be reset every time I power up my tv

Jump to solution

@ASant-

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

More info on this setting:  https://support.roku.com/article/6306527767575

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
ASant
Channel Surfer
‎08-13-2023 04:42 PM

Re: Roku stick needs to be reset every time I power up my tv

Jump to solution

Thank you, that seems to have done the trick!

0 Kudos
ASant
Channel Surfer
‎11-12-2023 09:53 AM

Re: Roku stick needs to be reset every time I power up my tv

Jump to solution

If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

More info on this setting:  https://support.roku.com/article/6306527767575

0 Kudos