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Ss15
Newbie

Roku express won't show picture on HDMI

My Roku Express won't show picture on my TCL TV HDMI port it's just a black screen it makes sound but it won't show picture

 

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DBDukes
Community Streaming Expert

Re: Roku express won't show picture on HDMI

@Ss15 

That could be:

  1. The HDMI port on the TV
  2. The HDMI cable
  3. The HDMI port on the Roku
  4. Something else

Let's run down these one at a time.

  1. Try connecting to a different HDMI port on your TV. Most TVs have more than one, so connect to a different port. If there is no open port, disconnect the cable from one of the other devices that is connected to an HDMI port and plug that in to your Roku.
  2. Try a different HDMI cable. If you have a spare, give that a shot. If not, but have a cable in use with another device, try connecting to that cable, similar to listed as above.
  3. There aren't many ways to test this. It's usually what's left after the first two. You could connect to another TV and see if the issue is there as well. If not, then the HDMI port on the Roku is good.
  4. Unless of course there's something else entering the mix that we're not aware of. If the first three didn't yield results pointing to one of these, then more information will have to be gathered to see what this unknown thing could be.

Let us know how it goes.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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