Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Dendawg
Level 8

Re: Roku Express 4K+ stuck in ROKU bouncing startup Does not show up on app

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I just started experiencing the same problem today on my Roku Express 4k. I can't get past the bouncing Roku logo. Tried the reset button and tried turning my wifi off. Nothing helps. I purchased this from Amazon on 6/20/22

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senn_melody
Level 7

Re: Roku Express 4K+ stuck in ROKU bouncing startup Does not show up on app

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I am having the exact same issue, it was working fine and now the bouncing logo. There are no support agents that work with the 4K + express so thought I would try here. I have it plugged in correctly , tried a hard reset, nothing is working. I purchased 7/22 at Bestbuy.

Melody

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SeanMac44
Level 7

Re: Roku Express 4K+ stuck in ROKU bouncing startup Does not show up on app

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There was no solution for mine to fix so I was instructed to send it back and they sent me a new one to replace it.

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Dendawg
Level 8

Re: Roku Express 4K+ stuck in ROKU bouncing startup Does not show up on app

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I left it unplugged overnight and now it is working correctly again.

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