Roku setup

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SBryan
Newbie

Roku Device Won’t Connect to Old TV

I bought the express device because it says it’s compatible with any tv that has HDMI, but I can’t get it to connect/view on screen. I have a non smart Samsung flat screen. What am I doing wrong? Roku Express (3930, 3931 series)  

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2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: Roku Device Won’t Connect to Old TV

@SBryan 

Have you cycled through the TV Inputs using your TV remote (not the Roku remote) and selected the appropriate HDMI Input that the Roku Express is connected to?

Also, try using the power adapter at the wall for power.  If your device did not come with a power adapter, try using a cell phone USB charging adapter. (5volt, 1amp).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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SBryan
Newbie

Re: Roku Device Won’t Connect to Old TV

My bad, I didn’t have the HDMI in the Roku pushed in all the way (thought it was as far as it would go and didn’t want to break it). I’m at the get started screen! Appreciate the quick response.