Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tribaltat
Newbie

Replacing Old Roku 3 With Newer 4k Unit

Jump to solution

I'm thinking of replacing my old Roku 3 with a newer 4k unit.  If I do, will my current apps and streaming subscriptions appear on the home screen of the new unit after I log into my existing Roku account, or will I need to redefine and login with user name and password to all of my existing accounts again.  I didn't know if all of my app logins were saved somewhere or if they were saved locally on the Roku Device.  Thanks for any help in this matter.  

0 Kudos
1 Solution

Accepted Solutions
RokuMary-F
Community Moderator
Community Moderator

Re: Replacing Old Roku 3 With Newer 4k Unit

Jump to solution

Hi @tribaltat,

Congrats on your first post in the Roku Community!

We can certainly understand your concern about setting up a new Roku device to your existing Roku account. We will do our best to assist you with your inquiry.

When you link multiple or new Roku devices to a single Roku account, the channels and purchases will be the same on each device. When a channel is added or removed on one device, the channel is automatically added or removed on all devices linked to that account that support the channel, as well as the preferences and account settings.

In regards to your existing subscription, some channels automatically sign you in, most channels require you to sign in to access your paid content. The email and password you use to sign in to a channel depending on how you signed up for it. 

We would recommend taking a look at our Support page for more information regarding How to add a Roku® streaming device to your Roku account | Official Roku Support

We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.


Best regards,
Mary

Mary F.
Roku Community Moderator

View solution in original post

0 Kudos
3 REPLIES 3
RokuMary-F
Community Moderator
Community Moderator

Re: Replacing Old Roku 3 With Newer 4k Unit

Jump to solution

Hi @tribaltat,

Congrats on your first post in the Roku Community!

We can certainly understand your concern about setting up a new Roku device to your existing Roku account. We will do our best to assist you with your inquiry.

When you link multiple or new Roku devices to a single Roku account, the channels and purchases will be the same on each device. When a channel is added or removed on one device, the channel is automatically added or removed on all devices linked to that account that support the channel, as well as the preferences and account settings.

In regards to your existing subscription, some channels automatically sign you in, most channels require you to sign in to access your paid content. The email and password you use to sign in to a channel depending on how you signed up for it. 

We would recommend taking a look at our Support page for more information regarding How to add a Roku® streaming device to your Roku account | Official Roku Support

We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
tribaltat
Newbie

Re: Replacing Old Roku 3 With Newer 4k Unit

Jump to solution

Thanks, Mary.

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Replacing Old Roku 3 With Newer 4k Unit

Jump to solution

Hi there @tribaltat,

We appreciate you for using our services.

If you have any other questions or concerns, please let us know.

Thanks for choosing Roku. Happy Streaming!


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos