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Dzzy
Reel Rookie

Pluto TV app will not open and freezes up my Roku streaming sticks, it's not happening to my othert

Pluto TV will not open on any of my Roku streaming sticks. It tries then freezes my entire TV and I have to reset. I've tried uninstall and reset but will not open just freezes. There is a problem within the app itself. I will not use it anymore. Because Tubi, Plex and other apps all work. 

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makaiguy
Community Streaming Expert

Re: Pluto TV app will not open and freezes up my Roku streaming sticks, it's not happening to my oth

@Dzzy-

I just tried out Pluto on both a Streaming Stick 3800 and a Streaming Stick 4K+ 3821.   No problems with either one with viewing programs from the live channel guide, or from on demand.

After removing the channel, but BEFORE reinstalling it, be sure RESTART** your Roku to clear its memory cache. Without the restart you may not get a clean reinstall. This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current version of the channel app.

Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System". If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.

** For Roku TV owners who might read this:  On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart. Use the methods above.

 

 

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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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