Roku setup

[masterdata]

If you idiots can't pick up a phone and help, 
I will find an alternative to Roku ASAP!!!

**bleep** you!!!

[RokuEmmanuel-D]

Thanks for posting here in the Roku Community, @masterdata!

We understand your frustration about this, and we do apologize for any inconvenience this may have caused you. Please know that we're willing to help with any of your concerns here in the Community Forum. 

Please tell us about the issue you're experiencing so we can assist you with this. Feel free to share it here. 

Best,
Emman

[jontalk]

Yes there is a number: 816-272-8106

Go for it!

[TheWiz]

I gave up too… bought a Google based TV and it works perfectly.. support is thru Sony and they answer phone and emails.  Highly suggest.  We were loyal ROKU users and have 4 devices.  All will be replaced due to poor experience and support.  Sad….  Wiz 

[RokuEmmanuel-D]

Hi, @TheWiz.

Thanks for visiting the Roku Community!

We apologize for any inconvenience this may have caused you. We're here to assist you with your concerns. 

This is not the experience we want you to have. To help us with your concern, could you tell us more about it so we can look into it further?

We are looking forward to your prompt response so we can get this sorted out. 

Best,
Emman