Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jaem
Newbie

On screen set up not coming up

I have followed the instructions for the set up for the Roku express, but there is nothing coming up on my screen to do the on screen set up. There is a blue light shining on my streaming player 

Labels (1)
0 Kudos
1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: On screen set up not coming up

@Jaem 

Make sure the HDMI cable is firmly attached to both the device any the TV HDMI port. (try unseating cable at both ends and reattaching).  Try using another HDMI port or cycling/toggling through the Inputs using the TV remote (not the Roku remote) to verify that you habe the correct HDMI input selected.

If still a no-go, try replacing the HDMI cable if you have another available and also try connecting the Roku power cable into a cell-phone charging adapter and plug it into a wall outlet (if you are currently using your TV USB for power).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.