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No Activation Code After Resetting the Roku device.

I have seen a number of complaints similar to this one.  I have been working for two days with two different accounts and have the same problem.  There are a lot of us that have it.  It hangs on the activation screen after the activation process shows "DONE".   I've done factory resets, different emails, restarts, repeated activations.  I read the same frustration from others.  Of course, this is not covered by agent support.  Where can I find an answer?

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RokuKariza-D
Retired Moderator

Re: No Activation Code After Resetting the Roku device.

Hi @MrFrustration

We're here to help!

Please reply here with the serial number/device ID of the affected device. It can be located at the back or underneath the player itself.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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