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New Roku Express device won’t update or set up

We just got the Roku express we have two others in our house and never had an issue with setup

this one will not get pass the restart page after system update 

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Re: New device won’t update or set up

Did it come with a USB power adapter or are you using the TV's USB port?  If the latter, try using the supplied power adapter or if it didn't come with one, one from a phone or tablet.

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