Roku setup

[mtoro]

I connected my Roku Stick to another TV using HDMI 2. TV is connected to wifi router via ethernet cable. HDMI 2 shows a green checkmark and an on/off icon but Roku, which is turned on, is not seen. Do I have to unlink (Remove Device) linked to my Roku account? Please help!

[renojim]

@mtoro, no, don't unlink your device.  Wi-Fi, remote, batteries, account issues, and anything else network related have absolutely nothing to do with getting something to display on your TV.  If you're trying to use the TV's USB port for power, try the supplied power adapter or one from a phone or tablet.  Make sure you're selecting the proper input on your TV and make sure the stick is fully inserted.  Try a different HDMI input.  If you have another device that uses HDMI like a Blu-ray player or cable box try it on the same input to ensure it's not the TV that's malfunctioning.

[mtoro]

Thanks for your reply. Supplied power adapter is connected to multi-plug; input selected on TV is correct (it shows HDMI 2 when it’s on 2 and HDMI 3 when it’s on 3); stick is fully inserted; tried both available HDMI ports. I also unplugged everything from wall outlet and plugged everything back. Unfortunately no luck.

The only other device is a Tivo connected to HDMI 1. I had this stick installed on another TV and it worked perfectly.

[renojim]

Have you verified that the HDMI 2 input is working by moving the Tivo to HDMI 2?  Does the stick work on the original TV?  If so, try changing the "Display type" under Settings to 720p and then move it back to the "new" TV.

[mtoro]

Thanks for your help. Yes, Tivo works on HDMI 2. I also tried the HDMI 3. Stick worked perfectly on my old TV, a 12 y/o Samsung. Will try changing display type setting to 720p. BTW, the "new" TV is my sister's  old Samsung with a few apps.