Roku setup

[RokuDanny-R]

@daropastkosam 

Thanks for the post.

Can you please clarify the issue you are experiencing?

The link code is a one time generated code used when activating your device/TV for the first time. You can generate new link code if you try to perform a factory reset on your Roku device/TV.

With more information we will be able to assist you further.

Thanks,
Danny

[Monicaw]

Forgot my link code

[renojim]

You only ever use a link code once.  There's no reason to remember it.

[hharley]

i have done factory reset with side pin on tv.  i have changed wireless connection to a different source and i still can't get roku to show link code to complete setting up my roku account.  any suggestions?

[renojim]

What is showing on your TV screen?  How far did you get through the setup process?

[steve1000]

I can not get the link code It is not being sent to my email address

[steve1000]

I get through the setup and I see the ROKU dancing figure. Then all I see is the blue screen. I know it is not the blue screen of death.

A couple of times it has me starting over again with the setup starting with picking the language. I go through it again and it stops at the same place. THE BLUE SCREEN WITH NOTHING ON IT

[steve1000]

I have to add one more thing. I don't get the link code display on the TV

[steve1000]

I do not receive the link code on the television or through my email account.

the setup goes up to the point recognizing the language I want, the wireless connection, downloading the updates but it doesn't any further in asking me the display type. It will go to the dancing ROKU dancing icon.

After I just get the blue screen with nothing display. When I go to the support page and activate device, it ask for a link code but I don't get the code on the tv or my email.

I have tried many suggestions but have had no successful. Roku needs to have support from their business. this is not working clean enough

[renojim]

The blue screen is most likely because the Roku isn't putting out a signal any longer.  Are you using the supplied power adapter and not the TV's USB port?  Have you tried another HDMI cable?