Have Roku Express. All was well for a week but had to change my password. I was trying to select cable channels when this need arose. Now, the message says I don't have a device.
Please help if you can. Thanks!
@Sharlee wrote:Have Roku Express. All was well for a week but had to change my password. I was trying to select cable channels when this need arose. Now, the message says I don't have a device.
Please help if you can. Thanks!
Were you trying to select cable channels on the Roku Express or a cable box or the TV? Is the message that you don't have a device on the TV? What happens if you disconnect the Roku Express from the TV? Is it possible you are on the wrong source or input on your TV? Try changing the source or input on the TV.
Hello! I got an email on my laptop that said: Watch your cable shows whenever you want Tired of missing your shows? Add your favorite cable channels, sign in, and stream them on demand—no DVR required. Add my cable channels -
So I clicked on one and it asked me to supply my password. I think they were asking re: an account I had two yrs ago. (On Roku itself it said I didn't need to create an account for my new device.) I created an account on line (laptop), used a different password, supplied info, but the result was saying I didn't have a device.
If you create another account and don't link a Roku to that account, then that account will have no devices. If you switch back to your previous Roku account, you should still find your Roku linked to it.
I will definitely try this, but before I couldn't find a way to change my first password - which is why I chose to create a new account. Do you have a suggestion on that? When I tried there wasn't any place to click forgot password, etc. It's easier for me to keep the first account. I think when I searched for a way to reset the password it told me to check "settings", but not where to find that.
Thanks for your help; you can see I'm new at this.
https://my.roku.com/password/reset
Make sure you use the old email address and not the one for the account you just created.