Cannot get email to reactivate after Factory Reset
All Roku devices in my house stopped working Saturday Morning. I have internet access on ever other device except for Roku and Alexa. I broke down and tried a factory reset on one of the Roku's Ultra models, and now I cannot get the email to reactivate. I am using the same email address that is associated with m account and the device said it was connected to the internet prior to me requesting to send the reactivation email. I have Cox Internet, and they have eliminated the b internet protocol; there is nothing I can do about it. I'm not sure if that is the problem's ultimate cause of the problem but I have seen other posts about that....Thank you for your insight!