Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't access dish satellite

I lost access to Dish network about 5 days ago. I was accessing it through the "Live TV" tile, although it had not been functioning correctly for a long time, ( it would play the Roku tv guide in front of the dish page, kind of like a shadow, until I did a long hold on my satellite remote). Now nothing works for access, both the left "live tv" and the tile take me to Roku tv.. I've tried Antenna which now says satellite, HDMI1,2&3, nothing. Also no way to see if the TCL tv is on channel 60 which is required by dish for viewing (this is also a new issue, you used to be able to check). I've been all over the web and this page and no tips have resolved the problem. The dish satellite works on my husbands Fire tv in a separate room, so it is a Roku issue not dish, Help!

Labels (1)
0 Kudos
1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: Can't access dish satellite

Welcome to the Roku Community, @Jacquieblue!

Thank you for your contacting us with the issue with your Dish Network connection. We’re here to help you resolve this matter.

Start by unplugging the cable from your Dish receiver and then securely plugging it back in. Make sure that your Dish receiver is properly connected to your Roku using the HDMI cable. Once you've done this, follow the steps below to set up live TV.

  • Navigate to the Roku home screen.
  • Select Settings.
  • Proceed to TV Inputs.
  • Choose Live TV, and then click on Set Up Input to initiate a channel scan.
  • Select your satellite source and begin the scan process.

We appreciate your cooperation, and we hope these steps will help resolve any concerns you may have.

If you have any further questions or need additional assistance, please don’t hesitate to let us know. We’re here to help!

The Roku Community Team

Jharra Q.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.