Roku mobile app

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Scolli23
Streaming Star

Roku remote app ads appearing.

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It was a good thing. But now annoying ads on my device. Please remove ads. Ask my permission if you can place ads on my device.

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku remote app ads appearing.

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Hi @Scolli23,

Thanks for posting here in the Roku Community!

We appreciate you sharing your thoughts and value your feedback as a valued customer about ads on Roku devices.

We value your preferences, and the good news is that you can control some ads shown on your Roku's Home Screen. Just highlight the ad, press the * button on your remote, choose the option to "Hide this ad," and press the OK button on your remote.

Visit our Support article, which provides more instructions about how to hide an ad.

Please keep in mind that this will only apply to the ad on the home screen.

All the best,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku remote app ads appearing.

Jump to solution

Hi @Scolli23,

Thanks for posting here in the Roku Community!

We appreciate you sharing your thoughts and value your feedback as a valued customer about ads on Roku devices.

We value your preferences, and the good news is that you can control some ads shown on your Roku's Home Screen. Just highlight the ad, press the * button on your remote, choose the option to "Hide this ad," and press the OK button on your remote.

Visit our Support article, which provides more instructions about how to hide an ad.

Please keep in mind that this will only apply to the ad on the home screen.

All the best,
John

John
Roku Community Moderator
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Scolli23
Streaming Star

Re: Roku remote app ads appearing.

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Not solved. I stated on android or a iPad  iphone device, ads appear on device that i am using as the remote!!!

 

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