Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gokolgo1
Newbie

No network connection on the roku app

Just brought a 32 inch 1080 yesterday. connected with my phones Hotspot and had not issues setting the TV. The TV itself picks up on my hotspot just fine and says my connection strength is "strong" but the roku app won't recognize my device and says "no network connection" the app use up to date and so it's the TV. Am I missing something?

Labels (1)
0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: No network connection on the roku app

@gokolgo1, if your TV is connected to your hotspot, in general you can't use the app on the same device that's acting as the hotspot.  You may be able to connect another device to the same hotspot and use the app on it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.