Roku mobile app

[2swt4all]

Hi! I have the same annoying issue signing in with my Amazon Fire Tablet. I just chatted extensively with a Roku agent for them to tell me it must be an Amazon issue. Like I disagree if I couldn't access the Roku app completely on my tablet then maybe I would agree but since it says my login information doesn't match their records or something to that effect when like you said I know for a fact it's the right email and password information cause works on my other devices. Have you had any resolution to this problem? Did you find a way to login via your Amazon tablet? If so please let me know in a reply. Thank you. And if anyone else has a solution to this problem please reply. Have a great day!

[Greyhouse]

I see Roku has not addressed this issue for many months beyond asking the same troubleshooting questions.  

I have the same issue and it's driving me nuts because there's content I can't access any other way.

Why disable it on a fire tablet when it works perfectly on a fire stick??

[Jpj408]

I can't access the app on my Kindle, but I can log in via the web browser and watch content.  You may want to try it that way...

[bohratom]

Exact same issue as everyone, new Fire HD10 13th Gen and password/username never work. I see the reason seems due to how we installed google play on the fire hd10 and Roku will not work on it. 

[tpribors]

Spoiler

And yet they won't submit a supported version to the Amazon/Fire store.  Other apps I've "sideloaded" from the regular Play Store work fine.

You also answered the question about whether a newer version of the Fire 10 might work so now I don't need to replace my older one...

[krysavy]

Very disappointed 8n Roku's nonresponse to this issue!

[Jpj408]

I agree! It's been 5 months and nothing.  They don't really care...