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Stopaskinforshi
Newbie
‎10-13-2021 08:39 AM

This tv company is really no good it glichtes like a phone all day

My Tv has a This warning sayin”This USB device requires more power. Use power adapter if available. For more help, visit: goroku.com/USB” And No Matter What I Do It Will Not Get Off My Screen I Unplugged It for hours and it still is on my screen

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1 REPLY 1
DBDukes
Community Streaming Expert
‎10-13-2021 08:53 AM

Re: This tv company is really no good it glichtes like a phone all day

@Stopaskinforshi 

So, your TV has a Roku device -- likely one in the Express family, but possibly one in the Premiere family or even a stick -- and it's plugged in to the TV instead of the included power adapter?

And your TV is not supplying enough power to the Roku device, causing either the TV or the Roku device to let you know that?

And you have decided to NOT follow the suggestion to use the power adapter that came with the Roku device?

If my understanding is correct, I'm going to suggest you rethink your decision and use the power adapter that came with the Roku.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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