Roku legacy products

Still have old Roku models? Find help and recommendations for older Roku devices that no longer receive software updates or aren't eligible for channel updates.
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Slslbramlett
Reel Rookie

Roku 2710x will not show the channels when I turn on the Roku

My Roku 2710x will not show the channels when I turn on the Roku.. 

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3 REPLIES 3
RokuDanny-R
Retired Moderator

Re: Roku 2710x will not show the channels when I turn on the Roku

@Slslbramlett

Thanks for the post.

Please be aware that the Roku 1 (2710X) is a much older device that is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please provide us with the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Slslbramlett
Reel Rookie

Re: Roku 2710x will not show the channels when I turn on the Roku

Serial no: 1XC39C158524. Let me know if you need anything else. Thank you for your help.

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RokuDanny-R
Retired Moderator

Re: Roku 2710x will not show the channels when I turn on the Roku

@Slslbramlett

Thanks for the post and providing me with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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