Roku Direct Publisher

[jzachary]

Just got my first channel published. The feed had errors in it, I've corrected the errors and the preview feed checks out ok. The published feed is still showing the errors. How long does it take to pickup the changes into the published feed or is there something I need to do to force a refresh?

[AaronMSpelling]

Hi @jzachary 

usually couple of hours 

[jzachary]

do you manually have to go in and publish each time your feed updates? I've had trouble understanding how it actually works and what creates the need to publish a new version. 

[AaronMSpelling]

Hi @jzachary 

no you dont need to

the feed is auto updating 4 times i day i think 

so when you publish new content you just wait for the system to re ingest the feed and publish the new content to your channel.

[jzachary]

So, If my feed updates with content items, the content will show up in the channel automatically? 

What is the need for the "Update & Publish" in the Direct Publisher admin?

I'm a little confused on the intended behavior. I have a channel published, but content doesn't seem to hit it. The preview button in the admin that pops up a screenshot shows the correct content, but the preview channel link shows something different on my roku device and my published channel shows something else. I cant get my head around what's actually working or broken.

¯\_(ツ)_/¯ 

[AaronMSpelling]

So, If my feed updates with content items, the content will show up in the channel automatically? 

yes

What is the need for the "Update & Publish" in the Direct Publisher admin?

that is for when you modify something in your settings  inside your Roku account / channel settings , you need to "Update & Publish" so the changes can be published. 

[jzachary]

Ah, ok. That makes sense. So if the changes are only happening in my feed, it should pick them up. But changing layout style or branding etc, the stuff in the admin, that needs a publish. 

[AaronMSpelling]

exactly