Roku Direct Publisher

[29234j]

Hi,

I try to do a DP Live TV channels, in the "preview" (on roku website), my channel appear to working fine with 1 entry and logo, description, title, everything seems perfect.  But when i try it on my "actual" Roku, the channel is empty, except i have 2 "tiles": "Search" and "About" that do nothing.

Here's my JSON

{
  "providerName": "NEWSPRO",
  "lastUpdated": "2020-04-03T11:44:28+00:00",
  "language": "en",
  "liveFeeds": [
    {
      "id": "898287319",
      "title": "1MUSIC",
      "content": {
        "dateAdded": "2020-1-11T22:21:37+00:00",
        "videos": [
          {
            "url": "https://edge126.rcs-rds.ro/utvedge/musicchannelhq.stream/index.m3u8",
            "quality": "SD",
            "videoType": "HLS"
          }
        ]
      },
      "language": [
        "en"
      ],
      "thumbnail": "https://www.hirepatrickcooper.com/wp-content/uploads/2017/06/maxresdefault-800x450.jpg",
      "brandedThumbnail": "https://www.hirepatrickcooper.com/wp-content/uploads/2017/06/maxresdefault-800x450.jpg",
      "shortDescription": "1Music Channel",
      "longDescription": "Music videos channel from Hungary.",
      "tags": [
        "live"
      ]
    }
  ]
}

Any hint about what's wrong ?  Thanks in advance.

[AaronMSpelling]

Hi @29234j 

there are quite a lot of posts abut that type of errors  ( it is most probably for the same roku bug ) 

the best way to solve it is to ask Roku Dev Support for help. partnersuccess@roku.com

[37mediagroup]

Were you currently streaming when you submitted it, & for some time thereafter?  Roku needs to 'see' an actual video source, otherwise that ID is removed.  Even streaming a basic jpeg graphic on the feed will suffice.

[Baradanikto]

While I don't think this error will result in your problem, you should be aware of it.

2020-04-20 13:56:35.8132 ERROR '898287319' contains an incorrectly formatted 'dateAdded'. Setting date to today's date.

The date format is actually {YYYY}-{MM}-{DD}T{hh}:{mm}:{ss}+{TZ}.  Additionally, you may want to investigate this post from Partner Success:

Why doesn't live content show up in my Direct Publisher channel?

 

Pam

• 5 months ago

 

• Updated

Follow

Issue

Live stream does not dynamically appear in Direct Publisher channel. 

Environment

Direct Publisher 

Answer

Make sure you have validityPeriodStart (and optionally, validityPeriodEnd) enabled in your Direct Publisher feed.