Wish I could use it, but I'm in a Mac.
I just noticed that the only videos that are still showing on my channel are pointing to Amazon AWS. The ones pointing to Vimeo are all down (HLS or MP4).
When testing through the Stream/RAF Tester Tool, they work fine.
I heard back from partner success, you all likely did as well. Just posting for anyone who didn't or just checking in, seems they've become notified by us and are looking into it.
"We've had some other reports of Vimeo feeds with channel issues.
We are working with our engineering team and I will update this thread as soon as I have more information."
Roku is looking into it, but the issues is most likely with Vimeo. I changed my media URL to my JWPlayer account and Roku successfully ingested the video. I've logged a ticket with them as well.
I'm not really looking forward to switching everything back over to another host, but I will if I have to...or self-host.
I am having the same issue with a Vimeo feed that was working fine and now is down. Sent in a ticket. If you get a response, please post! Thx!
I haven't received anything more from Roku, but received the following message from Vimeo:
"Thanks for following up and sorry to hear you're having trouble. I'm passing your message along to one of our Developer API technical specialists.
You'll receive another note from us as soon as possible. Thank you for your patience!"
I think I am struggling with the same issue. I just moved my videos to Vimeo. Early today they were working. Now they are not. Here is how I have the videos in json. Is this right? Thanks for any help.
{
"id": "50099",
"title": "Tennessee Commit Elijah Howard",
"shortDescription": "Elijah talks about why he chose Tennessee. Who he talks with the most on the Vols staff.",
"thumbnail": "https://drsec.s3.us-east-2.amazonaws.com/eh.jpg",
"genres": ["news", "special"],
"releaseDate": "2020-03-20",
"content": {
"dateAdded": "2020-03-20T14:14:54.431Z",
"captions": [],
"duration": 536,
"videos": [{
"url": "https://vod-progressive.akamaized.net/exp=1584934522~acl=%2A%2F1704192155.mp4%2A~hmac=0c4993f56e361e...",
"quality": "HD",
"videoType": "MP4"
}]
}
},
@RedRoadAssuming your example is a Short Form Video (based on the duration), and, according to the Roku Json spec, you're missing at least one required object: 'longDescription'.
Has anyone had any luck?
I'm trying to publish a new channel that hosts their videos on Vimeo and they are not working either. I have other channels that are already published using the same JSON file using Vimeo hosted videos and it is working fine.
My theory is that Vimeo is doing a redirect on the URL and that is causing Roku feed checked to think that the video doesn't exist when it actually is there. I wished the validation wasn't so strict.
Somebody please help with this.... stuck in the water and cannot publish channels.