Roku Direct Publisher

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jmwebguy
Level 7

Does Unpublished version bug still exist?

I keep reading about the Unpublished version bug, but most posts were at the end of 2019. I am having the same issue on my Roku Stick. Feeds are good, content has been ingested, but on my device, all I get is the Search and About buttons.  On Preview within roku account, I see all the items correctly - just not on the device. 

Any ideas?

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3 Replies
AaronMSpelling
Level 12

Re: Does Unpublished version bug still exist?

it is not fixed .....  

and it is the same with with unpublished and published channels. 

the best you can do is contact Roku Support ( partnersuccess@roku.com ) and ask for help / a fix. 

 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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AaronMSpelling
Level 12

Re: Does Unpublished version bug still exist?

actually it is better a little bit  , it is just from time to time and not everywhere , not every device , so on .....  it is more like a "traveling bug"  now it's here then latter on is ...... 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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Baradanikto
Level 13

Re: Does Unpublished version bug still exist?

You should also make sure you are on the latest firmware.  Additionally, you may want to try removing the channel and readding it.

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ GitHub/rrirower. No programming knowledge required.
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