Roku Direct Publisher

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cng222
Level 7

Adding a category

Has anyone else had trouble adding categories? In previous channels I'd set up it was much easier, I'd create a category, add a tag, press enter and save.
Now I can't even create the minimum one custom category. Any help would be appreciated.
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7 Replies
Baradanikto
Level 9

Re: Adding a category

MRSS or JSON feed?
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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cng222
Level 7

Re: Adding a category

It's nothing to do with my feed. In Manage My Channels you click preview and update. After that you click categories and that's where I'm having my issue.

If it's any help it's a JSON feed.
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Baradanikto
Level 9

Re: Adding a category

Actually, it may have something to do with your feed.  I've found that letting the JSON feed file control the categories works much better and provides greater control.  I, like others, had problems trying to use the portal to specify categories.  The portal processing seems klugy at times.
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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cng222
Level 7

Re: Adding a category

I've sorted it out. Thank you for your assistance.
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hertube
Level 7

Re: Adding a category

I'm having a problem adding categories and also some of my sub-channels are not showing up in my channel.  I'm using direct publisher.  Any advice?

Thanks
Audrey
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Baradanikto
Level 9

Re: Adding a category

Please give more specifics about your problem. Please provide your feed file for inspection.
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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37mediagroup
Level 9

Re: Adding a category

Could be a few issues. Make sure the tag is on the movies in the feed, spelling & case I believe might count. Also make sure you have the category included thru the DP Checklist page, and include the tags that are to be within it there as well. Things like that, doubt its a Roku issue so you gotta be thorough & keep checking thru it. Also I think its limited to only 15 categories or something.
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