I’ve been stuck on software version 9.3.2 for months now. Some apps won’t open because they require my Roku TV to be updated to 9.4 but everytime I check for an update it says my software is up to date. I don’t know what to do, this is very frustrating.
Depending on the age of the Roku device, it might not be supported any longer. Also, with Roku TVs they don't always get the same version numbers as Roku players, so don't directly compare the versions on different devices.
Dan Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.