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imbaldjerry
Visitor

screenshot

I'm trying to take a screenshot using the web interface and all I ever get is a weird picture of the menu not my application. Not sure what I could be doing wrong.

I have: ver 4.6 - build 240 / model 3100x

thanks for the help
0 Kudos
11 REPLIES 11
Anonymous
Visitor

Re: screenshot

To be clear, your channel zip is sideloaded and running when you take the screenshot?
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imbaldjerry
Visitor

Re: screenshot

yes. I'm using the eclipse plugin to load the app.

Here is the image I am getting. The app is running too.
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RokuJoel
Binge Watcher

Re: screenshot

What model of Roku do you have, and what is the firmware version?

- Joel
0 Kudos
imbaldjerry
Visitor

Re: screenshot

I have: ver 4.6 - build 240 / model 3100x
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RokuJoel
Binge Watcher

Re: screenshot

What type of screen does your channel use? Is it an roScreen or an roImageCanvas?

- Joel
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imbaldjerry
Visitor

Re: screenshot

I'm not sure I follow. I'm just using the built in screenshot functionality on the roku web interface.
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germix
Visitor

Re: screenshot

To get a valid screenshot, your app has to be opened. When you are inside the application, on the screen you want to capture, then use screenshot button. Sorry for my english...
0 Kudos
destruk
Streaming Star

Re: screenshot

You can't take a screenshot through the web interface if your app is currently playing a video file.
0 Kudos
RokuJoel
Binge Watcher

Re: screenshot

Thanks for pointing that out Destruk. Bug filed.

- Joel
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