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Level 7

"An unexpected problem (..) has been detected" on Roku N1100

Hello,

I am developing a channel using the simplevideoplayer example that plays an HLS stream. On my Roku 2 XD device, it plays perfectly. But I tried on a Roku N1100 and after a second of playing the playback aborts when msg.isRequestFailed() returns true with the following message: "An unexpected problem (but not server timeout or HTTP error) has been detected".

Does anyone know what the issue is here?

Thanks
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3 Replies
Level 21

Re: "An unexpected problem (..) has been detected" on Roku N

Does the HLS use MP3 for the audio stream? If so, it won't work on the N1100, but I'm not sure if that would give you that particular error or not.

-JT
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Level 7

Re: "An unexpected problem (..) has been detected" on Roku N

Nope, it uses AAC.
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Level 9

Re: "An unexpected problem (..) has been detected" on Roku N

Hard to tell without seeing the stream details.

FWIW, I've found that sometimes you'll get the "but not server timeout or HTTP error" text even when it is actually an HTTP error, so double-check your URL, too.
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