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lara_smith1
Newbie
‎10-20-2023 12:52 AM

Re: my channel stopped working

Hello! My chanel has been stopped i tried many times but not working. How can i fix this issue?

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RokuEuniceL
Community Moderator
Community Moderator
‎10-20-2023 06:47 AM

Re: my channel stopped working

Hi @lara_smith1,

Greetings from the Roku Community!

We're glad to assist you with the channel that stopped working. We'd like to know more about it so we can further assist you. Please provide us with more details below.

  • What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
  • Is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)
  • What do you see on your screen when you’re trying to play a content?
  • Are you getting any error messages or error codes while trying to play a content?

We'll be waiting for your response.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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