Help

Roku Developer Program

Developers and content creators—a complete solution for growing an audience directly.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
rfm1963
Level 8
‎02-03-2020 06:56 AM

Why am I seeing a deleted content when I fast forward

I added a new mp4 video I created with Pinnacle Studio. I deleted the old video from AWS s3 and added the new video and ingested it okay. 

The issue is the new video plays but when I try to fast forward it shows the old video content. Could this
be a Pinnacle Studio bug.

 

Thanks,

Robet 

 

 

0 Kudos
Reply
2 REPLIES 2
speechles
Level 10
‎02-03-2020 07:06 AM

Re: Why am I seeing a deleted content when I fast forward

You need to regenerate the BIF file for that video. Not a bug, something you overlooked doing.

0 Kudos
Reply
rfm1963
Level 8
‎02-04-2020 08:24 AM

Re: Why am I seeing a deleted content when I fast forward

Thanks for the reply

What I did was remove Pinnacle Studio 23 and bought MOVAVI which is much easier to use and is made for MP4 files.

I bought a Canon VIXIA HF R80 Video camera which takes MP4 videos. My SONY camera was a few years old.  

I took videos with new camera and processed them with MOVAVI so easy use.

I update my JSON feed and ingested it. Now let see what happens.

Pinnacle Studio 23 has way to many creation methods. MOVAVI is a straight forward MP4 video processer. 

I'll update this thread once my JSON feed is processed.

 

 

 

 

 

 

0 Kudos
Reply