Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
menghao
Visitor

Why Sky and Telstra TV Roku box can not update to OS 7.2

During the development, I found out that some customization box can not be updated to OS 7.2, but actually, the model is same as Roku 3 (4200X), which can be updated to OS 7.2, why is that? Can those customized boxes able to update in the future?
0 Kudos
1 REPLY 1
EnTerr
Roku Guru

Re: Why Sky and Telstra TV Roku box can not update to OS 7.2

Such boxes are customly provisioned over whatever contracts the Co has with the respective OEMs. One thing is for sure, there will be delays in the fw updates.

Curious, do these return exactly the same info in roDeviceInfo? e.g. what do you get here:
BrightScript Debugger> di = CreateObject("roDeviceInfo"): ? di.getModel(), di.getModelDetails()
4200X <Component: roAssociativeArray> =
{
ModelNumber: 4200X
VendorName: Roku
VendorUSBName: Roku
}
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.