I submitted a small change to my website in April. I have heard nothing from Roku.
There is no email noted on the website to ask questions of.
"billing[@)roku.com bot" wrote:
If you have any questions about the status of your channel and more than a week has passed without hearing from us, please don't hesitate to contact us at developer(@}roku.com
How do I find out when the bug fix will get pushed?
Hmm, you know what will be great? If RokuCo would add a "position in queue" number to the "Package Submission" screen, then one would be able to take educated guess as to when their turn is coming.
In other words it will be like waiting in line in those places (DMV?) where you have to take-a-number and while you don't know what exactly they are doing behind the counter, can get wait cues from which number is being called. Or like in the better phone or chat support system where it tells you "Please wait until an agent is available. You are 23rd person in line". While it doesn't promise exactly when your case is due, such system gives one a general idea or how progress goes and manages their expectations.