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Level 7

Videos not showing up on 'others' Roku devices

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I have loaded my videos and the channel is public! I have had 3 people in a row tonight download the channel and they all have told me that they cannot see any videos on the channel. They see the searc hand it does not work. They see the logo and splash screen but that is it... WHAT is the problem????

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Level 17

Re: Videos not showing up on 'others' Roku devices

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I installed it and can confirm your woes. Its possible that you published it over the weekend and

Roku simply hasn't had a chance to vet it yet. I encourage you for your efforts be patient.

Ask one of the admins tomorrow.

Ive found in life a little patience can produce Lifes greatest Movements.

Whereas if you rush things its usually not as gratifying.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.

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Level 17

Re: Videos not showing up on 'others' Roku devices

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So you created a Private Channel and it wont stream.

Without knowing what software platform you used I can only guess

that the video's are of an unsupported standard.

Either way this post belongs HERE.  

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 7

Re: Videos not showing up on 'others' Roku devices

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Well let me try to tell you like this.... My channel is PUBLIC and free in the channel store. I have put up a bunch of videos via direct publisher and I can see them. I send my friends to the channel and they cannot see a darn thing.... As I said, I am on direct publisher and the JSON is working perfectly....

What happens is simple... You go to the channel store and look up "laptop Lifestyle Dig Marketing" and you will see the channel. The images there are NOT the ones that should be there, but that is another issue I need help with. You can install the channel. When you go to watch the channel, there is NO content videos on it.

I am at a loss here to figure this issue. I am using Smart TV plugin and my videos are hosted on AWS. As I said, the JSON is fine... I can watch the videos on my TV. My partner can watch them on his TV... But that is it!

I sure hope this is enough info that you can give me a little advice how to fix it... As I said, I have been approved and the channel is public and free....

https://my.roku.com/add/XC6CJK  this is a direct link to the channel if you can help me....

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Highlighted
Level 17

Re: Videos not showing up on 'others' Roku devices

Jump to solution

I installed it and can confirm your woes. Its possible that you published it over the weekend and

Roku simply hasn't had a chance to vet it yet. I encourage you for your efforts be patient.

Ask one of the admins tomorrow.

Ive found in life a little patience can produce Lifes greatest Movements.

Whereas if you rush things its usually not as gratifying.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.

View solution in original post

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