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davidmajors
Level 7

Update Version 6.1 Build 5517 causes roku to crash

Dear Roku Support,
Since last night Jan 13, 2015 roku updated Version 6.1 Build 5517 causes roku to crash when playing some of the Transcoded live channels.
How do we fix this issue. Is Roku aware of this. I am using my own private channel app and nothing has changed. Other Rokus I have with older version are fine but the new update is killing it.
System freezes and restarts when accessing some of the channels.
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4 Replies
Roku Employee
Roku Employee

Re: Update Version 6.1 Build 5517 causes roku to crash

Hi, I'm moving this to the developer forum.

- Joel
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Roku Employee
Roku Employee

Re: Update Version 6.1 Build 5517 causes roku to crash

Now to try to answer your question:

- I'm not aware of a specific reboot issue with live streams in 6.1, and of course we want to know about things that might cause problems like that, so thanks for posting.

Please post more details including the name of your channel and the install code, or, if you don't want to make that information public, please send me a Private Message via this forum and I'll look into it.

- Joel
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knuckle
Level 7

Re: Update Version 6.1 Build 5517 causes roku to crash

might also check this thread viewtopic.php?f=34&t=82277 as steco and others are having problems with certain m3u8 streams since the update
ROKU 3 4114AT076252
ROKU 2 LT 16A182002191
ROKU 2 LT #2 16A19K025194
ROKU HD 18D2CP067635
Roku TV 2N002P050587 2WE012050587
ROKU HDMI STICK 5S35CF000124
Roku Express + YU000X236772
all running wireless on a Technicolor C2000T
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davidmajors
Level 7

Re: Update Version 6.1 Build 5517 causes roku to crash

Thanks Nuckle
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