I have a private channel (in use with testers) that I just changed the name by adding "Test", as I need to use the name for the Public channel. Previous answers in the forum said Roku support had to change the name, but now the interface allows it, although I still get this error:
"Roku requires that names for channels within the Channel Store are unique. The name you have selected for your channel is not available. Please select a different name."
Do I just need to wait awhile until the Private name is free (10-15 minutes?) or is this a direct intervention from a Roku tech issue still?
To my knowledge, one has always been able to change the channel name - so that part is not new.
I thought the check is real-time, so there shouldn't be a delay. Can you clearly describe your situation, i am not sure i get it? E.g. (1) had pvt channel named A (2) renamed A to "A test" - that worked (3) trying to create public channel "A" fails now, showing such-and-such error
What answers in the forum say that "Roku support had to change the name"?
I thought RokuJoel was referring there to swapping two names A <-> B. I have always ass-umed that one can do it manually through "temp variable", i.e. rename A -> C, B -> A, C -> B But maybe not. Looking forward to hear what says Roku* ...
I remember some similar problems. Try renaming the private channel to something that doesn't have your desired name in it at all. If you can't get it to stick make the changes and upload a pkg for that channel ( it can be the current one)