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alx
Level 7

Testing Add Chnnel

I'm new to to roku development and are having trouble adding a new private test channel on roku web site.
Using the Vanity Access Code or the Access Code always gives me the error: 
"The channel code provided is not associated with a valid channel."

Any idea of what I might be missing?
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6 Replies
EnTerr
Level 9

Re: Testing Add Chnnel

Are there are players attached to that very account? Is the channel allowed for all countries (or at least for account's country)?

I memory serves me, i have seen idiotic behavior (i.e. error massage making no sense) in such cases.
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alx
Level 7

Re: Testing Add Chnnel

Yes, there are two players attached to that account.  And United States is selected on the channel store.
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EnTerr
Level 9

Re: Testing Add Chnnel

Did you press the button to "publish" the pvt channel?
If yes and no-go, next step... email Roku support @ developer @ roku.com
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alx
Level 7

Re: Testing Add Chnnel

Yes, I have pressed the "publish"  button.
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alx
Level 7

Re: Testing Add Chnnel

Does anyone know where I can get help with publishing a private channel?  I have tried contacting support and developer @ roku.com with no luck.
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EnTerr
Level 9

Re: Testing Add Chnnel

keep emailing, daily if need be. if they don't respond within 1-2 days to a particular email, consider it lost - they'll never "get back to it"
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