Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
alx
Visitor

Testing Add Chnnel

I'm new to to roku development and are having trouble adding a new private test channel on roku web site.
Using the Vanity Access Code or the Access Code always gives me the error: 
"The channel code provided is not associated with a valid channel."

Any idea of what I might be missing?
0 Kudos
6 REPLIES 6
EnTerr
Roku Guru

Re: Testing Add Chnnel

Are there are players attached to that very account? Is the channel allowed for all countries (or at least for account's country)?

I memory serves me, i have seen idiotic behavior (i.e. error massage making no sense) in such cases.
0 Kudos
alx
Visitor

Re: Testing Add Chnnel

Yes, there are two players attached to that account.  And United States is selected on the channel store.
0 Kudos
EnTerr
Roku Guru

Re: Testing Add Chnnel

Did you press the button to "publish" the pvt channel?
If yes and no-go, next step... email Roku support @ developer @ roku.com
0 Kudos
alx
Visitor

Re: Testing Add Chnnel

Yes, I have pressed the "publish"  button.
0 Kudos
alx
Visitor

Re: Testing Add Chnnel

Does anyone know where I can get help with publishing a private channel?  I have tried contacting support and developer @ roku.com with no luck.
0 Kudos
EnTerr
Roku Guru

Re: Testing Add Chnnel

keep emailing, daily if need be. if they don't respond within 1-2 days to a particular email, consider it lost - they'll never "get back to it"
0 Kudos