Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bosborne
Visitor

Swapping out screenshots

I want to swap out screenshots for a channel. I've already done so, and when I view the channel in the web store, it has the updated screen shots. I did not need to republish the application. However, the client is saying that they are still seeing an older screenshot. I confirmed it is not there for me. I don't see it when I'm logged out either. I suggested they clear their cache and try a different browser, but they can still see the old screenshot.

Any ideas?
0 Kudos
2 REPLIES 2
RokuJoel
Binge Watcher

Re: Swapping out screenshots

Send me an email and I'll publish the properties to the Channel Store. I'm surprised they showed up in the Web store before we published the properties. Are you sure you are seeing the unpublished screenshots, you shouldn't be.

- Joel
0 Kudos
bosborne
Visitor

Re: Swapping out screenshots

Email sent thx
0 Kudos