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jkard
Level 7

Publish Question - Refreshing

Hey All,

I'm curious. I made some changes to our channel, and published, but I am not seeing the Channel refresh. I was expecting it to be a bit like a website where any changes are transparent and automatically picked up the next time you log in.

Am I misunderstanding this or does the publish take a while to propagate the Roku system?

Thanks!!
Jay
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4 REPLIES 4\
DerekHelps
Level 7

Re: Publish Question - Refreshing

Did you "Channel Store Shuffle" (trademark pending lol)
By this I mean
Enter the channel store,
exit the channel store,
then visit the channel
Netgear WNR2000v2
Linksys WRT54G with DD-WRT Firmware acting as Client Bridge
Soundbridge M2000/M500/R1000
Roku 2 XS 3100
-------------------------------------------------
It's all in the <sup>details</sup>
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brocker
Level 8

Re: Publish Question - Refreshing

No, I didn't do that, but rather was trying to replicate a user experience. I doubt they would appreciate the "shuffle", or even understand why they were doing it.

I just did it and it worked, but are you saying that we need to tell all our users to do this or will it come through after the 24 hour period Roku says you need to wait?

Thanks for the reply
Jay
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destruk
Level 10

Re: Publish Question - Refreshing

It will update within 24 hours. We have seen issues with private channels that don't update if the manifest version number is identical to what was there before.
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DerekHelps
Level 7

Re: Publish Question - Refreshing

Yes, generally updates dont push until the roku makes a request for the update, just like when adding a private channel. When you add a new private channel, the owner site actually tells the user about the "channel store shuffle":

Channels typically will show up on your Roku player within 24 hours. To access your new channel now, you can refresh your channel lineup by entering and exiting the Roku Channel Store on your Roku playe


This is how users force updates and installs, otherwise the roku will update at some point when the box is idle.
Netgear WNR2000v2
Linksys WRT54G with DD-WRT Firmware acting as Client Bridge
Soundbridge M2000/M500/R1000
Roku 2 XS 3100
-------------------------------------------------
It's all in the <sup>details</sup>
0 Kudos