anthonylavado
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05-01-2020
05:38 PM
Private channel restricted, but all countries selected?
Hey there - so I've recently published a private channel, and in the setup area, I've selected all the supported countries. We've had some testers in different regions report that they can't add the channel, because it says it's restricted.
Any idea why?
If it helps any, these are Spanish speaking countries, and the channel only has an English description at the moment.
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NightAire
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05-12-2020
01:03 AM
Re: Private channel restricted, but all countries selected?
I'm posting to follow this thread; I've had the same problem.
anthonylavado
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05-13-2020
01:04 PM
Re: Private channel restricted, but all countries selected?
So far they've told me to set the Firmware Dependency to 9.2 and republish, but it hasn't helped.
anthonylavado
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05-16-2020
09:48 AM
Re: Private channel restricted, but all countries selected?
Partner Support told me they're out of ideas. Anyone else?