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Channel Surfer

Private Channel Published/Downloaded but not in my channels

I have published a private channel and used the vanity link to add the channel to 'My Channels'. I updated my Roku and I saw a message go by that said that the channel was downloaded.

However, the channel is not in 'My Channels' on my Roku. The channel runs fine when I side load it. When I side load it I am warned that the package size is too much to use on Roku 1 devices, I am using a Roku 3. I know that file size can cause it to not be displayed but it is within the limit of what the Roku 3 can handle.

I have tried getting the channel on two Roku 3 devices and have gotten the same results.

Why would it run perfectly via side load and not work via publishing?
0 Kudos
3 REPLIES 3
RokuMarkn
Visitor

Re: Private Channel Published/Downloaded but not in my chann

Does the channel show up in My Channels when you side load it?

--Mark
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EnTerr
Roku Guru

Re: Private Channel Published/Downloaded but not in my chann

Couple of silly things to check - it's not screensaver and with "hidden=1" in manifest, right?
Also, would it launch by ECP direct call, i.e.
curl -d "" "http://ROKU_IP_HERE:8060/launch/CHAN_ID_NUM_HERE"
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RokuJoel
Binge Watcher

Re: Private Channel Published/Downloaded but not in my chann

Frequently this is caused by developers either leaving out the:

mm_icon_side_sd=pkg:/images/<filename>
mm_icon_focus_sd=pkg:/images/<filename>
mm_icon_side_hd=<pkg:/images/<filename>
mm_icon_focus_hd=<pkg:/images/<filename>

lines in the manifest file, or leaving out the images they reference, or misnaming those images.

Also, always be sure to add a blank line to the end of your manifest file or the last line might not be read.

Even though these images and lines really only apply to legacy devices and also to sideloaded channels, the channel may not appear on newer devices without them.

- Joel
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