Roku Developer Program

[newchannel]

Need some input.....Channel was playing on my Roku XS 5.1 on the SD TV. The videos all played perfectly but when it reached the top of the playlist it would give the following even though the file was playing on the TV without any problems whatsoever and so were the remaining videos. Only the first video in the loop when reached gave me this:

------ Running ------
Video #: 0
Video #: 0 The format is not supported or the media is corrupt.
stream started event
Playing Video #: 0
------ Running ------
Video #: 0
Video #: 0 The format is not supported or the media is corrupt.
stream started event
Playing Video #: 0
message is full result event - back to position 0
stream started event
Playing Video #: 1
message is full result event - back to position 0
stream started event
Playing Video #: 2
message is full result event - back to position 0
stream started event
Playing Video #: 3
message is full result event - back to position 0
stream started event
Playing Video #: 4
message is full result event - back to position 0
stream started event
Playing Video #: 5
Remote button pressed:  0
------ Running ------
Video #: 0
Video #: 0 The format is not supported or the media is corrupt.
Video #: 0
Video #: 0 The format is not supported or the media is corrupt.
stream started event
Playing Video #: 0
message is full result event - back to position 0
stream started event
Playing Video #: 1
message is full result event - back to position 0
stream started event
Playing Video #: 2
message is full result event - back to position 0
stream started event
Playing Video #: 3
message is full result event - back to position 0
stream started event
Playing Video #: 4
message is full result event - back to position 0
stream started event
Playing Video #: 5
message is full result event - back to position 0
stream started event
Playing Video #: 6
message is full result event - back to position 0
stream started event
Playing Video #: 7
message is full result event - back to position 0
stream started event
Playing Video #: 8
message is full result event - back to position 0
stream started event
Playing Video #: 9
message is full result event - back to position 0
stream started event
Playing Video #: 10
message is full result event - back to position 0
stream started event
Playing Video #: 11
message is full result event - back to position 0
stream started event
Playing Video #: 12
message is full result event - back to position 0
stream started event
Playing Video #: 13
message is full result event - back to position 0
stream started event
Playing Video #: 14
message is full result event - back to position 0
stream started event
Playing Video #: 15
message is full result event - back to position 0
stream started event
Playing Video #: 16
message is full result event - back to position 0
stream started event
Playing Video #: 17
message is full result event - back to position 0
stream started event
Playing Video #: 18
message is full result event - back to position 0
stream started event
Playing Video #: 19
message is full result event - back to position 0
stream started event
Playing Video #: 20
message is full result event - back to position 0
stream started event
Playing Video #: 21
message is full result event - back to position 0
stream started event
Playing Video #: 22
message is full result event - back to position 0
Video #: 23
Video #: 23 The format is not supported or the media is corrupt.
Video #: 23
Video #: 23 The format is not supported or the media is corrupt.
Video #: 23
Video #: 23 The format is not supported or the media is corrupt.
stream started event
Playing Video #: 23
message is full result event - back to position 0
stream started event
Playing Video #: 24
message is full result event - back to position 0
stream started event
Playing Video #: 25
Remote button pressed:  13
Remote button released:  113
Remote button pressed:  13
Remote button released:  113
Remote button pressed:  13
Remote button released:  113
Remote button pressed:  13
Remote button released:  113
message is full result event - back to position 0
stream started event
Playing Video #: 0
message is full result event - back to position 0
stream started event
Playing Video #: 1
Remote button pressed:  0

To test on HD I unplugged the Roku and moved to other room and connected with HDMI cable. When I clicked to play the channel it showed the splash screen and then just a blank screen while telnet gave me this. The video #6 was the first video even though its says 6. Incremented as the channel played previously from what I can tell from playing it over and over on SD TV and would increment in this way.

Also, I played the video on my PC directly from the server so the videos play on computer and on the SD TV. I I re-encoded a video and placed it at the top of the xml and in another location of the xml so the video would play 2 times to test it. In the top spot gives the unsupported error but below in the xml when it plays, it plays without any error.

Here is telnet from HD TV after moving roku and getting blank screen:

------ Running ------
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
stream started event
------ Running ------
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
Video #: 6
Video #: 6 The format is not supported or the media is corrupt.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
stream started event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
message is full result event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
message is full result event
Video #: 6 An unexpected problem (but not server timeout or HTTP error) has been
 detected.
message is full result event

So how to correct?

Thank you.

[newchannel]

Just to add to this..

I unplugged the roku and moved it back to the room with the SD TV and the channel plays again perfectly. But gives this for the first video again:

------ Running ------
Video #: 0
Video #: 0 The format is not supported or the media is corrupt.
stream started event
Playing Video #: 0

So what keeps it from playing on the HD TV and giving that error code as described in the post above?

Any suggestions are appreciated.

Thank you.